Emergency Response Coordination
BTE Communications' emergency response coordination services have been used for over 50 years by those in the oil field industry; however, businesses from nearly any industry can benefit from this service. With emergency response coordination, our call center monitors your alarms remotely and places calls to your designated emergency contacts when those alarms are triggered. We can call managers, notify entire departments, and dispatch first responders, such as the fire department.
When you partner with BTE Communications, you'll work with an assigned account manager to compile a comprehensive emergency contact plan for fire, explosions, flooding, gas leaks, onshore and offshore oil leaks, on-site accidents, tsunamis, earthquakes, and any other emergency. Our 24-hour call center handles callouts all across the United States and uses the most up-to-date telecommunications technology from StarTel. All calls are handled by carefully selected, highly screened, and professionally trained telephone agents with over 5 years of experience on average. They can be trusted to immediately pick up emergency calls, determine where the alarm was set off and what type of emergency you have, and forward all necessary information to the designated contacts.
BTE is a full-service call center that is able to provide comprehensive live operator services, voicemail, call analytics and reports, dispatching via phone or radio, and more. Call today to learn more and obtain a free quote.